Tokenized Loyalty Points: Blockchain Changing Customer Retention

Illustration of tokenized loyalty points exchanged through a blockchain-based rewards system

What Is Tokenized Loyalty? Tokenized loyalty is the process of converting loyalty points into digital tokens on a blockchain. These tokens are like cryptocurrencies but are designed for individual companies. They are accumulated by customers through purchases, activities, or referrals. Unlike traditional points, tokenized loyalty points can be stored safely, transferred easily, and even traded. … Read more